Privacy Policy
Pluto Coach (“Pluto”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our health coaching app (“App”) and any related services (collectively, “Services”). By using our Services, you agree to the terms of this Privacy Policy. This Privacy Policy complies with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
We collect personal information from you when you use our Services. The types of information we collect may include:
- Personal Identifiers: Name, email address, date of birth, phone number, and any other information you provide when you create an account or update your profile.
- Health Information: Body measurements, food preferences (including allergies) and other information related to your health.
- Usage Data: Information about your use of our Services, including device information, IP address, and usage statistics.
We use your personal information to:
- Provide and maintain our Services, including personalising your experience and offering tailored health coaching.
- Communicate with you, respond to your inquiries, and send you updates, alerts, and notifications.
- Improve and develop our Services, as well as conduct research and analysis.
- Comply with legal and regulatory requirements.
We may share your personal information with:
- Service Providers: Third parties who provide services on our behalf, such as data storage, analytics, and customer support.
- Affiliates and Partners: Companies with which we have a business relationship, who may offer products or services that we believe may be of interest to you.
- Legal and Regulatory Authorities: When required by law or to protect our rights, property, or the safety of our users or others.
We do not sell your personal information to third parties.
4. Your Rights
Under UK data protection law, you have certain rights regarding your personal information. These rights include:
- Access: You have the right to request access to the personal information we hold about you.
- Rectification: You have the right to request corrections or updates to your personal information.
- Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to request a copy of your personal information in a machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact us at [email address].
5. Data Retention and Security
We retain your personal information for as long as necessary to provide our Services or comply with our legal obligations. We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss.
6. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing them with your personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our App or website. Your continued use of our Services after the updated policy is posted constitutes your acceptance of the changes.
If you have any questions or concerns about this Privacy Policy